Provide frequent and tangible benefits, which customers increasingly expect and receive as standard from popular connected services.
Keep up with the emergence of new risks caused by digital technology, such as cyber-attacks.
Withstand the rapid technological development in the connected world.
Poor digital CX
Provide adequate engagement opportunities to the end customers.
Lack of innovation enablers
Overcome the innovation difficulties by introducing relevant mobile services and competitive
Automated Insurance Policy Coverage Expansions
of incomplete applications
delays caused by human errors
more claims processed daily
An insurance company wants to address customerrequests forpolicy claims, that has consistently proven to consume a lot of processing time. After a thorough analysis it was discovered that more than 30% of the applications lack the full set of required attached documents.
Improve pricing and operational efficiency with proper data utilization and analytics. Make informed decisions for your business-critical assets based on actionable insights driven by real-time data generated on mobile devices.
Defend against cyber attacks
Enhance customer data security and achieve the optimal balance between improving the customer experience via digital transactions and introducing new risks, such as customer data loss.
Mitigate digital risks
Develop new cyber risk solutions that gives the chance to demonstrate to government, customers, and other stakeholders the critical role of insurance services in the new digital society. Improve your cyber offerings through partnerships that facilitates the structural shifts in the economy.
Prepare now for self-driving cars
Get ready for a connected world in which motor risks are more complicated due to the impact of self-driving cars. Capture and analyze telematics-based insurance data to win customers now, but also, a means to understand future risks better.
Improve CX with smartphones
Unleash the full potential of mobile insurance with smartphones by switching from PC to mobile transactions. Improve general insurance services by automating the claims data entry processes. Get rewarded with more satisfied and loyal customers.
Work with new types of intermediaries
Provide facilities for partnering with social brokers and new revenue streams opening the door for additional distribution channels and community engagement. Cement brand loyalty by augmenting insurance services delivered by different brokers and providers.
Adastra helped us take a broader perspective around our analytics platform. Their team of experts established and implemented a future proof architecture that enables us to scale our Power BI platform across Magna divisions globally.
IT Tower Manager, B2B & Solutions, Magna Global IT
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